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Are surveys necessary in establishing theoretical models like TAM


Hi I am planning to use user adoption models for BOTS to understand thier success rates. Should this be only done through surveys or can i use text minin techniques to establish the factors?

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By Luv Bhatia Answered 6 years ago

The user adoption models for BOTS can be analysed through a survey. Certain parameters can be analysed, and then this can be subjected to mining/clustering approach for finding out the success rate.


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