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1 year ago in Aviation Management By Trisha
Where can researchers find data on customer or passenger risk perception following the MH370 incident, and what types of sources are most useful?
My thesis examines how catastrophic but extremely rare events alter public trust in complex systems. The MH370 case is a pivotal, psychologically resonant event. I need to find empirical data surveys, sentiment analysis, booking statistics to move beyond theoretical risk perception models. I'm unsure which institutional sources or academic repositories would hold this specific niche data.
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By Joshna Answered 2 months ago
Replied 2 months ago
By Trisha
Thank you Joshna, this is really helpful. I hadn’t thought about tourism and consumer behavior journals as key sources, and the suggestion about post-disaster surveys gives me a much clearer path forward.
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By Prakash Answered 1 month ago
From my experience researching aviation crises, another useful angle is longitudinal perception studies. Some researchers track changes in traveler confidence over months or even years after an incident, often using repeated survey waves or booking behavior data. These can sometimes be found through transportation economics journals or policy research institutes.
It’s also worth looking at airline demand and ticket sales data as a proxy for perceived risk. While indirect, shifts in route demand or carrier preference after MH370 were used in several studies to infer changes in passenger trust and risk tolerance.
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